Outside of the U.S., GeoBlue has a distinctive process for evaluating medical providers that is unparalleled in the international insurance industry. GeoBlue has approximately 170 Regional Physician Advisors (RPAs) who are strategically located around the globe to identify the best doctors and hospitals to contract with in local communities. Only a small fraction of doctors around the world meet GeoBlue’s exacting standards—participation is by invitation only. We seek out professionals certified by the American or Royal Board of Medical Specialties who speak English, and we factor in recommendations by over 158 Physician Advisors from all over the world. Through this selection process, GeoBlue has developed, and continues to expand, an elite network of contracted and profiled providers and facilities around the world. We have made a commitment to deliver Direct Pay for both inpatient and outpatient services. Our contracted network receives direct payment from GeoBlue so members will not have to pay and submit a claim.
Members who choose one of our long-term expatriate plans with U.S. coverage have access to the Blue Cross Blue Shield network. This network includes more than 95 percent of physicians and 96 percent of hospitals across the U.S.
The dedicated GeoBlue customer service team is available 24/7/365 to assist members with finding providers, scheduling appointments, and addressing health concerns. GeoBlue provides support to members in need of access to quality medical care, second opinions, video conferencing, and medical evacuation and repatriation services. This team also assists members with planning for health care needs prior to departure. Our customer service center and global health resources teams are trained to address the needs of a global population.
With the GeoBlue app, world travelers have convenient access to the best local doctors, hospitals and resources anywhere in the world. Search providers for medical, dental, or mental health care and map them using GPS technology.
GeoBlue does more than provide global medical benefits; our resources give travelers the medical intelligence, tools and 24/7 assistance to travel safely.